Links

Authorities

Austrian Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK)

https://www.bmk.gv.at/en.html

Austrian Federal Ministry of Social Affairs, Health, Care and Consumer Protection

https://www.sozialministerium.at/en.html

Intergovernmental Organisation for International Carriage by Rail

http://www.otif.org/index.php?L=

Federal Railway Authority Germany

https://www.eba.bund.de/EN/home_node.html

International Rail Transport Committee

http://www.cit-rail.org/en/

European Commission

EU-Commission portal on passenger rights

https://europa.eu/youreurope/citizens/travel/passenger-rights/index_en.htm

EU-Commission-Information about Online Dispute Resolution Bodies

https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2

Online Dispute Resolution of the European Commission

http://ec.europa.eu/odr

Chambers

Austrian Federal Chamber of Labour / Transport

https://www.arbeiterkammer.at/index.html

Austrian Federal Economic Chamber/Transport and Logistics

https://www.wko.at/Content.Node/wir/Our_Organisation.html https://www.wko.at/Content.Node/wir/ORGANIGRAMM_e_2.pdf

Associations and passenger initiatives

European Consumer Centre Austria

http://europakonsument.at/en

Austrian Consumers’ Association

https://verbraucherrecht.at/

VCÖ - Mobility for the Future

https://www.vcoe.at/en

European Passengers' Federation

http://www.epf.eu/wp/

The German Conciliation Body for Public Transport - söp

https://soep-online.de/en/

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